Just Another Day

10/26/14

It is now 5:00 in the evening on Saturday and the weather is mostly sunny. Apparently Royalty Burger has been quite busy based on how dirty the lobby is as well as the fact that everything is understocked. There are many pieces of scattered food at one table in particular and it really looks like the food just went through a shredder on the table.

Multiple people are still entering one by one. One group was made up of a nice elderly Hispanic couple that apparently do not seem to get out much. The man was dressed in a cowboy-like fashion while his wife wore very formal clothes and I would have guessed they had just gotten out of church if not for the time and the day.

I have essentially just arrived and our first “crazy,” a term for unruly customers, has entered the store. He is a short Hispanic man with a little man syndrome in my opinion, dressed in jeans and a t-shirt, and always a pain to deal with. For example, my first encounter with him was soon after I had been hired and he complained about an item that had been discontinued until the manager gave him a discount to get him out of the way. Even after the discount he used an extremely condescending tone and even other customers started looking towards the register. This time he waited almost 15 minutes to order until someone had ordered ice cream, an item that was sold out. He then proceeded to order that item and complain and complain and complain. This time the manager was in the back and I did my utmost to deal with him. I felt very accomplished when he gave up and left with the rest of the food he ordered.

Another regular customer came in, but to my surprise he walked into the lobby instead of his usual Drive-thru. It is none other than Mr. Shaky Hands. A kind elderly old white man, with surprising knowledge about our promotional items, and very shaky hands. He ordered our chicken nuggets as well as two chicken sandwiches, both of which we had a discounts on.

Not long after Mr. Shaky Hands came a short African American man of middle age wearing a suit and glasses. I have seen him multiple times before and have noticed he always orders unsalted fries. He always has very good manners and a harsh accent that makes me believe he is of foreign descent, however I am not sure of this. This time he brought his son. He is about 6 years old and very well behaved for his age.

In conclusion here at Royalty Burger we had our fair share of unruly and polite customers this evening.

A Dark Date Night

October 19, 2014

It is now 5 O’clock in the evening and I have just started my shift here, at Royalty Burger. On the radio is the Halloween station which really only consists of the classics like Thriller and the Michael Myers music. The weather is starting to look quite stormy based upon a cool moist wind with numerous dark clouds and there are quite a few customers to my surprise.

Apparently Sunday is a valid date night because the pheromones are quite thick at this time. In total there are three apparent couples eating. One in particular is noticeable because they have the new couple vibe coming from them. When I say “new couple vibe” I mean they have a certain level of tension between them as well as being overly touchy. One of them, the boy, is white while the other is Hispanic, they are about the same age and seem to be having a good time.

Another one of the couples consists of two young white people. The boy has a thin and almost sickly demeanor with thick clothes and far too much cologne, while the girl is really short, probably only 4.8ft., with long brown hair and a nice smile.

While there are two couple here there are also a couple older men that I recognize from campus the other morning. They were passing out Bibles a few days ago in multiple places. They were of average height, thin, and more cheerful than most of religious old people I had met. For example, they did not seem at all offended whenever somebody did not accept one of the Bibles they offered.

There were also three nerdy guys that I have previously mentioned in another blog post. Comically enough they seemed very envious of the two couples, not that I blame them, seeing as I am myself single. After some thought when, at least in my case, people seem to be overly aware of the opposite sex when they are single themselves, however when people are in a relationship it is typical for them to be a lot less aware of the opposite sex. For example, my best friend, whom I call Sasquatch has had a girlfriend for nearly a month and is already less aware of girls. He had guessed that chicks were checking him out when they were obviously not before, but now on the rare occasion that one does he is completely oblivious.

It is now 5:30 and the elderly religious men are trying to hand bibles to the couples in the lobby, which I find hysterical. The white couple accepted, but the other pair denied them. They did not seem at all fazed, told them both to have a nice night and left quietly. Soon after both couples left simultaneously like there had been a time limit almost because they had entered and left at about the same time.

The nerdy guys seem to be wrapping up as well. I have noticed most people get refills with the exception of old people and I have yet to figure out why. I have though perhaps they are unaware that it is allowed or maybe they just feel the need to watch their intake of carbonated drinks.

In conclusion it was a dark and stormy date night here at Royalty Burger and although it was slow in the lobby people seemed to be leisurely enjoying themselves.

Another Friday

 10/10/14

It is Friday at 5 p.m. The weather is partly cloudy and it is quite busy, which is typical for a Friday evening.

Most of the customers on Drive-Thru, where I am positioned, are in high spirits. Loud voices, fast gestures, and smiles very common tonight. One customer in particular was quite cheerful. He was probably in his mid-twenties, white, and with dreadlocks. I had guessed he might have been intoxicated, but he was nevertheless in a good mood. Also, to my surprise he ordered chicken. I had pegged him to be a vegetarian or perhaps even a vegan based on his demeanor.

Another surprising customer was a large Hispanic woman that was with, supposedly, her family. This family included three children, grandparents, and her husband. She ordered an enormous meal and they made quite the mess, not to mention she made the order more difficult than need be by taking forever and being very selective about what needs to go on what. I have noticed that Hispanic families seem to be messier when eating than most other of our customers, with exceptions.

It is now 8 p.m. and we have cleared out most of our cars in Drive-Thru. There are two elderly women and a group of 3 young Hispanic boys eating in the lobby. The women are white and their conversation seems to be mostly whining. I overheard them say something similar to “everything should be given to us when we reach this age. The young men sound like they are having a nerdy conversation, but I could not infer the topic. I was only able to deduce it was a nerdy topic when I heard “defense, hitpoints, and hobgoblin” mentioned.

The young men have been repeatedly ordering more 10 piece chicken nuggets, an item we have a promotional deal on. They have been talking and eating in the lobby for about an hour.

The two elderly women cleaned up after themselves and left, but not before throwing a scowl towards the 3 young men that were sitting nearby. I deduce they are grouches in general.

There is a car on Drive-Thru that ordered nine of our 10 piece chicken nuggets, obviously completely aware of the promotional deal. She appears to be anxious to get her food over the headphone. In the car, to my surprise is only one person. She is a middle aged woman with very heavy makeup whom is obviously not just ordering for herself.

In conclusion tonight was busy, but on Fridays people seem to be in high spirits, probably for the weekend.