Today, I find myself at the nearby
airport ready to travel to Texas. I have arrived extremely early for my flight,
and have been sitting by a busy Starbucks drinking a typical Chai Tea Latte.
Immediately, I take interest in the woman working behind the counter. She looks
to be about sixty-five years of age, and she is wearing a black button-down
shirt and black pants with a Starbucks apron over her. When I spoke with her to
order my drink, I tried to talk to her in a chipper voice because she had a
mean look on her face. Her voice sounded tired and strained, probably from
having to get up so early to make coffee everyday. Looking at her face, I
noticed something particularly odd. She had a pretty thick mustache growing
around her mouth for a woman. I wondered why that was there and why she was capable
of growing so much facial hair. And I knew she was a woman because of her high-pitched
voice, and her stature. When she put the cup on the counter, I made sure to
wish her a good day, but she did not say anything back. She just turned around
and started to wash the dishes without even looking at me in the eye. I
pondered what it would be like to have to work at a busy Starbucks every day.
Getting up extremely early and probably not making much more than minimum wage.
I picked a seat near the Starbucks so I could continue studying her. Because it
was so early in the morning, business seemed slow. Even though there was not
much business at first, the woman clearly still had jobs to do. She washed
dishes including blenders, and metal measuring cups. I was surprised to see she
was the only person working, probably because the morning shift must be the
slowest shift. A few costumers did stop by here and there, mostly women
ordering fancy coffee drinks. Each time, the woman was not personal with the
customers and she looked very unhappy to be there.
I noticed that she was very good at
her job besides dealing with the customers. She made the drinks with ease. She
never had tor refer to recipe or a guide at all, and she was very good at using
all of the machines. By ten o’clock, a second worker came and joined her as
more and more customers came through. I saw a lot of mothers order drinks with
small children by their side. These were the ones that would order tall skinny
lattes. While men tended to order larger drinks such as a grande Americano. I
saw one person order the legendary Venti drink; it should be illegal to drink
that much coffee. He was a tall teenage boy with dark brown hair, wearing tan
pants and a button down flannel. When he walked away with the largest cup of
coffee that I have ever seen, he looked extremely pleased with himself. I knew that
there was no way he could finish all of that coffee, and that he was going to
have a very uncomfortable plane ride.
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