A lunch at applebee's

I had to move my field site this week because I cannot be at my usual cafe spot. The applebee's was very busy, of course this is not surprising because I came at peak lunch time, I got lucky to be seated as soon as I walked in. The restaurant was very noisy and loud, with waiters and waitresses running around in a frenzy. I could see some of the patrons had unhappy looks on their faces, probably haven't received their food yet. Based on the way the waitresses and waiters were moving around they were doing their best, trying to placate some of the irritated customers. Of course it is not their fault the food is taking so long, they can only work as fast as the kitchen. I think people have lost sight of that, people think that good quality food should take as long as it takes to get food at McDonalds. Also I know that Im not used to waiting for anything either, we live in a fast paced society where everything has to be instant, no waiting in lines, not waiting 3 seconds for a web page to load. I think we need a slow down, sometimes waiting can be the best time if the day. One of the waiters came over to me, he looked tired and stressed, he kept apologizing for the wait which I told him it was fine I wasnt in a rush. This seemed to surprise him, like he hasn't heard that all day. I ordered the sweet asian boneless wings for my appetizer and honey chipolte chicken finger platter. The waiter then quickly went to place my order, then there was a commotion two or three tables behind me and I turned to see what was going on. There were two gentleman sitting together at a table, they were maybe in there 40's, one was much shorter than the other one and bald, the other had graying curly hair, they both looked like bikers because of their jackets and there tattoos which matched. They were raising their voices at a waitress, she was tall for a girl with blonde hair and a attractive face, she was calm and trying to explain something to the men. This seemed to only make them angrier, they were complaining about how they had waited for 40 minutes without getting their food. Things like that irritate me, the waitress is not cooking the food and if you hate waiting dont go to a restaurant at 1 in the afternoon. Finally after 5 or 6 minutes of this the manager came over and talked to the men, he told them if they did not calm down he would ask them to leave. With this the two men calmed down a little bit, the waitress came over to me to fill up my water, she seemed pretty upset but hid it pretty well. I could not help but say that "I was sorry those jerks", loud enough for them to hear me. This put a smile on her face and she said it was fine and thanked me for apologizing. I dont know how a man  can raise his voice to a women unless its in self defense, if I pulled something like that there would be a line of family members ready to beat me. The first waiter came back with my wings and they were delicious, especially when dipped in ranch. Almost as soon as I finished my wings my entree was brought out, it was also really good. As soon as I finished my food I payed and tipped the waiter generously and left a tip for the waitress then left full and satisfied.