Ethnography

Ethnography

October 20, 2015

Down Day Revolutionary Cafe



The day in the cafe started out with a couple of middle aged ladys who were dressed very nicely raising their voices since they had to wait so long for their order. The day was very busy however an each employee had their handful and where obviously working hard. Yet this did not satisfy the women who were in a rush perhaps or just presumed that their coffee should take priority over everyone elses. When they finally got the drinks one of the ladies demanded that they be given some sort of compensation for their wait. At this point basically everyone in the entire inside part of the cafe was looking at the counter and probably thinking "poor barista has to deal with this crazy woman". She did indeed seem a little crazy since she had trouble with her sentences and would not stop shouting. Eventually the manager came out and tried to calm them down. I think he ended up giving them some sort of discount or free purchase for next time. They all left the cafe with grumpy faces on, clearly displeased with the way their coffee adventure had turned out. The female barista was evidently embarrassed however. She had an unsure look on her face the whole time like she had no idea what to do. This is one of the only instances where I observed overly "negative energy" in the cafe
                After they left the noise level returned to normal and people started to resume their conversations. The table across from me had 3 young boys and 2 young girls seated, presumably in college. They were all just sipping their drinks and talking. The discussion sounded political. I believe they are talking about the recent democratic debate, I heard Bernie a few times. The males seems to be more involved then the females. One of the males keeps leaning over the table and raising his voice as if to assert himself more into the conversion. Briefly the females are able to squeeze in some input but for the most part the discussion is mainly between the males. On the opposite side of the room was large white man perhaps in his thirties. He had grease stains on his shirt and his beard and hair were messy. I was reading the paper and eating a bagel. Occasionally he would put down the paper, drink some of his drink, look around and let out a large grunt to clear his throat.
                Next to him was a Hispanic man with a faded top hair cut. His back was turned toward me so I could not observe him more thoroughly but it looked like he was watching some sort of movie or tv show on his laptop with his headphones in. Perhaps he just came to use the wifi and watch his show because he did not have anything to drink or eat on his table. Sometimes I do this as well just for the internet, but I also take advantage of the free cold water.
                After lunch time the frequency of customers coming in and out began to die down. The baristas were able to work a little slower and take a break. Meanwhile in the gift shop the cashier sat reading a magazine probably bored because there wasn't anyone shopping. I decided to go browse and buy some new incense. I had not seen this employee before and she said nothing more to me than my total and thank you. Maybe she is a more anti social person who doesn't agree with the difficult idea of being polite even when you don't want to be because of your job.

No comments:

Post a Comment