On holidays at my work we have a big brunch. Brunches are buffets that are themed for the holiday that the brunch is on. The kitchen staff is in charge of making sure that the brunch will have food for the customers to eat. The brunch is an all you can eat buffet. Many people from all over the state and surrounding regions come to indulge in the local festivities that the town has to offer as well as the brunch we offer.
Holiday brunches are the day of the holiday. When we start brunch, each employee will welcome in the customer and bring them to there reserved table. Most tables are reserved during any holiday brunch. On our thanksgiving brunch my job was to make settings. Settings are the linen napkin folded and put into a glass cup along with the necessary silverware. We make settings so it is easier to transport all the necessary table items to a table. All I had to do was make settings while the senior staff was on the floor with the customers. I still had to bring about five people to their table. I spoke with the woman who seemed to be "the Mother" of the party. She told me how grateful her family was that we do this on the holidays. There were a lot of people who told us how they were so appreciating that we work on the holidays to put on a brunch. Working on the holidays means that I will be missing out on some festivities and will probably show up late to the party. People get really happy when you make sacrifices for their convenience. They treated the employees like they were doing them a huge favor when we only do it for the money. The employees know this so they will use the gratitude of the customers to make large tips. The employees would say stuff like "I wish I was with my family" or things related to not being able to celebrate The holidays. Most employees have the choice to work the holiday brunch, they just know it's big money.
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