Another day is passed, another day in the restaurant. The
day starts off hectic. With few employees in the morning, it is a team effort
to keep the already buzzing restaurant afloat. By the time 10 hits, the morning
rush has slowed to a minimum. Two women sit near the kitchen, they are frequent
guests on Sunday mornings. They order their usual huevos rancheros and
breakfast burrito and catch up on their latest gossip. As well, two couples of
bikers who often come in sit and gossip with each other long after they finish
their meal. It stays slow most of the morning; a hopeful start to the day. However,
with any expectation of how the day will play out, the opposite is the reality.
Large groups fill the room quickly, the dull roar soon becomes a loud rumble of
chatter. Through the crowds of organized chaos, I am still able to observe few
people and groups.
Friends seem more concerned with catching up than with
actually being at a restaurant. Perhaps the idea of going out to eat is merely a venue of where
these friends catch up. A table of cowboys are one example, where they nearly
forgot to order any food. Elsewhere in the room, the owner’s sister and family
enter, where the owner joins them. As I walk by I can see them sipping on
coffee and laughing. I wonder how often she eats the food here. Would I become
tired of my own food if I had a restaurant?
The morning turns to early afternoon, but it seems as time
continues, it only grows busier. The cowboys have finally eaten, but they stand
near their table, still talking. Desperate for room, employees clean and set
up the table for a new party, yet the people are still oblivious to their surroundings.
Similarly, many people hover in the entrance which makes it difficult for the
already busy employees to maneuver around them.
The increasing hectic atmosphere makes observing harder, but
the more people that seem to be in the restaurant the more chaos arises. As serves
wait for meals to emerge from the kitchen (which seems to be falling behind),
chip bowls and drinks become empty with no one to refill them. The rush of
customers has finally begun to catch up with employees.
I can see that the busier the restaurant is, the shorter
tempers become. Customers begin to grow impatient both to be sat, and to be
served on. Maybe it’s not apparent to them there are dozens of others as well.
What once was customers’ unawareness to servers has now transitioned to unawareness
to the full tables around them.
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